Support
Get help
Most issues come down to network congestion, an unusual token setup, or a copy-paste mix-up on an address. A few checks below often resolve it faster than waiting on a reply.
Before you reach out
- Check the transaction on Explorer. Paste your transaction signature into explorer.solana.com — it often shows exactly what happened, even if DegenKit's status message was unclear.
- Read the FAQ. Fees, supported wallets, and how authority revocation works are covered there.
- Try refreshing and reconnecting your wallet. This resolves a surprising number of "stuck" states.
- Confirm you're on the network you think you're on. The network is shown in the sidebar and in the token summary panel.
What to include
- The tool you were using (Token Creator, Airdrop, Burn Token, etc.)
- Your wallet address (public address only — never share your seed phrase or private key, with us or anyone)
- The transaction signature, if one was generated
- Which network you were on (Mainnet)
- A short description of what you expected vs. what happened
A note on security
We will never ask for your seed phrase, private key, or to approve a transaction over email, Discord, or any messaging app. If someone claiming to be DegenKit support asks for either, it's a scam — please don't share it, and let us know.
